My desktop arrived damaged, what do I do?

To get your resolution moving as quickly and smoothly as possible, please have the following items ready when you contact our Customer Service team:

Take pictures of the damaged desktop showing the extent and scale of the damage (use a ruler or coin to show damage size)
Take a picture of the top and the bottom of the desktop
Take pictures of the box. Please ensure the photos show any damage to any sides or corners
Be prepared to confirm the current shipping address

When you're ready, contact our Customer Service team to share your experience and provide the photos taken.

Your Customer Service representative will be happy to assist and provide resolution options to you.

We're sorry to hear that your desktop arrived with some damage. Sometimes transit through the courier can be rougher than we'd like. We're here to help!